FAQ

Q: I have a construction site. How will I be charged?

A: Construction site orders require a one month minimum, which includes delivery, removal and a weekly cleaning. We are able to accommodate early removal upon request.

Q: I am planning a weekend festival. When will my restrooms be delivered?

A: Orders for weekend events are typically delivered on Friday and removed on Monday.

Q: Are there any additional charges for rush deliveries or removals?

A: The following deliveries may incur a charge in addition to the cost of renting the restroom:

  • Same day delivery.
  • Saturday delivery or removal.
  • Sunday delivery or removal.
Q: Upon delivery, where should my restrooms be placed?

A: All restrooms must be kept within 15 feet of a hard surface that can accommodate a commercial pump truck. We are unable to leave restrooms on any street or sidewalk.

Q: During what hours are deliveries typically made?

A: Deliveries are typically made between 6 a.m. and 6 p.m.

Q: When is payment due?

A: Payment in full is required before delivery. All major credit cards are accepted. Credit card convenience charges may apply.

Q: Can I meet the driver to show where to place the units?

A: Yes, upon request, Rumpke Portable Restrooms can call an hour in advance of delivery, and the driver will meet you at your designated location.